KPS Video Express Receipts and Terms of Service

SHARE:

A surviving receipt from KPS Video Express, and what it reveals about Hong Kong's past. By Karn G. Bulsuk

A surviving receipt from KPS Video Express, and what it reveals about Hong Kong's past.

By Karn G. Bulsuk


KPS Video Express used a distinct receipt which had a yellow hue, and was printed on a dot matrix printer as was most receipts back in the day. The scans here are probably one of the very last remaining receipts left from those days, and they have deliberately been left without touch up as this is actually how the original copies look like. They are available for high resolution download in the links below.

The receipts themselves also hold some some interesting tidbits about Hong Kong back in the 1990s.

Phone Numbers

You can see on the phone number that Hong Kong used to use a 7 digit phone number system. The "2" which seems a bit lost on the receipt was only added when the city moved to an 8 digit system, which has stayed constant for over a decade now. Prior to that Hong Kong operated on a 6 digit system in the 1980s.

Member Address and Coupons

In the top left box, we can see that personal information such as the member's name and address is hidden. Until the 1995, the box was not obscured and so the information was fully visible.

Also in the top box we can see a line which says "Credit". Customers were able to purchase packs of coupons which would have been cheaper than paying for rental individually. Such a system provided KPS with a large amount of capital for expansion.

Ironically, it was the coupon system which led to KPS's collapse. Rumours on the internet that KPS was unable to honour their coupons led to panic use of coupons among consumers in a short amount of time. The resulting financial chaos caused KPS to abandon their coupon system, ultimately leading to lawsuits which KPS lost, forcing them to pay customers for the cost of their coupons. As a direct result, they filed for bankruptcy.

Megastores

KPS developed megastores throughout Hong Kong. Some of the largest ones were found on the 4th floor of Prince's Building, which used to be right beside an equally large Watsons store. Both KPS and Watsons no longer exist as tenants, and they've replaced by smaller stores.

Another megastore was located in Causeway Bay in Capitol Centre, opposite Sogo. It occupied the entire 4th floor of the complex, which is massive in Hong Kong terms. The 4th floor has now been partitioned into smaller shops and restaurants.

Downloads
  • Front of Receipt 1 [.jpg | 18.8 mb]
  • Front of Receipt 2 [.jpg | 15.9 mb]
    These two receipts are the only remaining samples left.
  • Back of Receipt [.jpg | 16.7 mb]
  • Terms and Conditions on Receipt [.doc | 29k] This excerpt is a direct copy of the terms and conditions found on the back of the receipt. The misspelling and capitalization is left unchanged from the original.

COMMENTS

Name

5-why advertising analysis anime apple aria articles asian business culture Australia bangkok blackberry business case study china coaching commentary communication consulting corruption cost cutting creative commons crisis CSR culture customer service deming disruptive download editorial education environment ethics expatriate fishbone diagram food genchi genbutsu generation y hansei harvard business review hong kong Horenso information interesting clips internet iphone IT Audit japan kaizen KPS Video Express laos leadership lean live in bangkok like a local management marketing Melbourne mieruka movie new year obituary opinion opportunity PDCA personal reflections photo essay photography poster project management proposal published quality control quotes research review sales saving money segmentation self reflection shared singapore social media software piracy standard chartered status teaching technology telecoms thai floods thailand the hong kong I remember The Toyota Way thought leadership threat toyota toyota production system travel venice Virtual Tour Visuals wallchart wikicommons Wikipedia working
false
ltr
item
Karn G. Bulsuk: Full Speed Ahead: KPS Video Express Receipts and Terms of Service
KPS Video Express Receipts and Terms of Service
http://1.bp.blogspot.com/-zxJ3I_VG_p0/TaXk8FTmghI/AAAAAAAAAro/mLI1_Cvqmkw/s400/KPS-receipt-front-article.jpg
http://1.bp.blogspot.com/-zxJ3I_VG_p0/TaXk8FTmghI/AAAAAAAAAro/mLI1_Cvqmkw/s72-c/KPS-receipt-front-article.jpg
Karn G. Bulsuk: Full Speed Ahead
http://www.bulsuk.com/2011/06/kps-video-express-receipts-and-terms-of.html
http://www.bulsuk.com/
http://www.bulsuk.com/
http://www.bulsuk.com/2011/06/kps-video-express-receipts-and-terms-of.html
true
1176442693905561237
UTF-8
No posts found VIEW ALL Read more Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS No matching posts found Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS IS PREMIUM CONTENT Please share to unlock Copy All Code Select All Code All codes were copied to your clipboard Unable to copy code / text, please press [CTRL]+[C] (or CMD+C with Mac) to copy